Creating Experiences for Our Team
Life at Icon Logistics Services goes beyond a draining work day where employees are glued to their desks, and do as they’re told. Instead, we foster a collaborative and nurturing work environment.
Our Guiding Principles
We strive to shape a community where every voice has a chance to be heard, and where every person is valued, respected and offered a safe place to thrive. We have ambitious goals that all start with the core values that we live by every day at Icon Logistics Services.
Integrity
We never waver on honesty and trustworthiness nor on our support and dedication to our employees, clients and communities.
Personalized Service
No two clients are served in the exact manner. Each client is served by what suits his/her short-term and long-term business goals.
Empowerment
We help our employees step up the ladder of growth and success. We want them to be the best version of themselves, and provide ongoing training.
Exceptional Customer Service
Our clients have open access to all levels of our employees whenever required; including even after hours. We believe it is the key to build long-lasting and fruitful relationships with our clients.
Respect
We will treat our employees and clients the way we wish to be treated: with respect for their opinions and feelings. We strive to understand their perspectives to foster a healthy and respectful environment.
Social Responsibility
We continuously try to give back to society by supporting humanitarian, environmental and socially responsible initiatives. Case in point, we offer scholarships and sponsor local programs about development in Africa.
Our Vision
Icon Logistics Services stems from the purpose of delivering a peace of mind to our clients when navigating the complexities of global trade.
Tech Driven
What can a tech-minded freight forwarder do for your shipment? Quite a lot. We are able to give our clients a competitive advantage with digital tools that facilitate online bookings, receiving a quote, gaining real-time visibility which has financial and logistics benefits.
Our Mission
Here at Icon Logistics Services, we believe there's a better way to be; not just as experts in freight forwarding or logistics, but as humans first and foremost.
We're here to create a space where everyone, employees and clients, is welcomed. Whether an employee is just starting out his/her career or looking to advance in a renowned company. Similarly to our clients who are shipping for the first time, or have years of experience and looking for an innovative shipping method.
